Littleton Chambers is committed to providing all clients with an excellent service at all times.
We are anxious to ensure that if you do have any concerns regarding the quality of the service delivered by any of our Barristers or members of staff, that these are communicated to us as quickly as possible. Our aim would be to try and rectify the matter immediately to your satisfaction.
We recognise that it is vital that any complaints are dealt with promptly, courteously and in a manner that addresses all the issues. Any concerns that you may have should be raised either with our Senior Clerk, Jason Drakeford or our Chambers Director Liz Dux on 020 7797 8600. We will endeavour to resolve matters promptly but if we are unable to do so or if you wish to make a formal complaint , our complaints procedure is set out HERE.
In the event that you remain unhappy with the outcome of our complaints procedure, you have the choice of taking the matter further with the legal Ombudsman. They have the responsibility for dealing with service complaints against legal professionals. Please note they will only do so once our internal procedures have been exhausted. The contact details for the Legal Ombudsman are set out below.
Any allegations of professional misconduct need to be referred to the Bar Standards Board, whose details are set out below (see Authorisation scheme).
The following information is provided by Littleton Chambers in accordance with the requirements of The Provision of Services Regulations 2009. Any required information that is not provided below is included in our Letter of Acknowledgement which details the terms of business between us and our clients.
3 King’s Bench Walk, Temple, London, EC4Y 7HR
Telephone: 020 7797 8600
Fax: 020 7797 8699
DX 1047 Chancery Laneclerks@littletonchambers.co.uk
Littleton Chambers are regulated by the Bar Council and the Bar Standards Board (BSB) to provide legal services in England and Wales. Chambers and its barristers are governed by the Bar Standards Board Handbook which is available from the Bar Standards Board website (see below). If you wish to contact the BSB, their contact details are:The Bar Standards Board
Every barrister must have Professional Indemnity Insurance and this is provided by Bar Mutual (BMIF) which provides cover for individual barristers of up to £2.5 million. Bar Mutual was set up by barristers for barristers and is not a commercial insurance company. They can be contacted though Thomas Miller, who manage Bar Mutual atThomas Miller
Members of Chambers can opt to purchase additional top up insurance cover, over and above their Bar Mutual insurance, in accordance with and determined by their individual practice requirements. Such top up cover is provided by TLO or Lonmar. Details of such additional cover can be supplied upon request.
Littleton Chambers are separately insured for Employers’ Liability (Compulsory Insurance) Act 1969 for £10M by Ecclesiastical under Policy number OCEL1018976. Ecclesiastical can be contacted at Beaufort House, Brunswick Road, Gloucester GL1 1JZ. Telephone 01452 528 533 or by email on email@example.com
Littleton Chambers are insured for Public Liability with a limit of Indemnity of £10M with AON, 158 Edmund Street, Birmingham, B3 2HB. Telephone 0121 253 3100.
Littleton Chambers are VAT registered and our VAT number is 898 6067 54.
Our standard terms of business are in accordance with the terms of business set on the Contractual Terms page.
Unless otherwise agreed, the laws of England and Wales will apply, and English courts will have exclusive jurisdiction in relation to any claim, dispute or difference concerning our services and any matter arising from it.